Contact Us

Have order related questions? Jarrow Formulas customer service is available Monday through Friday from 7:00am - 4:00pm PST.

For product questions or concerns, we are available Monday through Friday from 8:00 a.m - 4:00 p.m PST.

You can also submit a question at any time. Be sure to check your spam folder for responses.

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Telephone

Toll free: (800) 726-0886

General Inquiries

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Quick Questions

Returns

What is Jarrow Formulas' return policy? + -

Refer to our Satisfaction Guarantee.

Probiotics FAQs

Do probiotics need to be shipped with cold packs? + -

Shipping refrigerated probiotics with insulation and ice helps maintain the highest levels of potency and efficacy.

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How many live bacteria will there be at expiration? + -

Assuming the product is properly stored, the probiotic will meet label claims for potency at expiration.

I left the bottle out of the refrigerator overnight. Is it still good? + -

Yes, the loss to potency will be negligible.

Can probiotics be taken while on antibiotics? + -

Yes, probiotics may be taken while on antibiotics. We recommend that they be separated by at least 3-4 hours on either side.

Can Saccharomyces be taken with other probiotics? + -

Yes, probiotic bacteria may be taken at the same time as S. boulardii.

Can Fem-Dophilus be taken indefinitely? + -

Yes, probiotics such as Fem-Dophilus are safe for long-term use.

Can Fem-Dophilus be taken with other probiotics? + -

Yes, Fem-Dophilus may be taken with other probiotic products.

Are probiotics safe during pregnancy and breast feeding? + -

Yes, probiotic bacteria are safe during pregnancy and lactation.

Are probiotics safe to take on a long-term basis? + -

Yes, they are safe and recommended for long-term use.

Can I take more than the recommended dose? + -

Yes, more can be taken, though there may not be any further benefits beyond the recommendation.